Call Center

At ADS our call center is a very important part of our success. There are many applications within a retail store which this technology can be used. Follow up, service reminders, sales calls, prospecting and database marketing just to name a few. All of these features are available options for your store whether we are running a promotion for you or not. However, when used in conjunction with your direct mail campaign, phenomenal results are inevitable. We will code the mailing list and provide training to our staff specifically for your event. At that time, our operators are answering live inbound calls and setting appointments. This allows us to track each of your promotions down to the penny. From this data we can determine which zip codes responded the most and which zips responded the least. We send each of our customers DDU forms prior to the sales event. We can also arrange follow up calls after your sale is over to get another boost after the sale.